Effective Date: 06 Jan 2024
Thank you for choosing Prestigious Auto Lab LLC for your vehicle cleaning needs. We are committed to protecting your privacy and providing you with a positive experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our car wash center.
1. Information We Collect:
We may collect the following types of information when you use our car wash services:
1.1. Personal Information: This includes your name, contact details, vehicle information, and payment details.
1.2. Transaction Information: Details about the services you purchase, such as the type of car wash, date, and time.
1.3. Location Information: If you use our mobile app for services, we may collect location data to provide you with relevant information and services.
1.4. Survey Responses: We may ask for your feedback through surveys to improve our services.
2. How We Use Your Information:
2.1. Service Delivery: We use your personal information to provide you with car wash services, process transactions, and communicate with you regarding your appointments.
2.2. Customer Support: To address inquiries, resolve issues, and provide assistance.
2.3. Marketing and Promotions: We may use your contact information to send you promotional offers, newsletters, or updates about our services. You can opt-out at any time.
2.4. Improving Services: Analyzing customer feedback and behavior to enhance our services and user experience.
3. Information Sharing:
We do not sell or rent your personal information to third parties. We may share your information with:
3.1. Service Providers: Third-party service providers who assist us in delivering our services.
3.2. Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
4. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes secure storage, encryption, and access controls.
5. Your Choices:
You can manage your communication preferences and opt-out of marketing emails. You may also update or correct your personal information by contacting us.
6. Children’s Privacy:
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete it.
7. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
8. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us.
By using our car wash services, you agree to the terms outlined in this Privacy Policy.
Prestigious Auto Lab LLC